Negotiation Skills

Recognise opportunities for negotiation
Stages of negotiation
Preparing for negotiation
Create a climate for conducive negotiation
Questioning skill techniques for negotiation situations
Recognise different negotiation styles
Negotiation tactics and counter tactics
Different phases of formal negotiation
Options for breaking deadlocks

Negotiation skills are vital. Negotiation is the one skill everybody needs in order to get the most out of what they want to achieve. Many sales people spend a large percentage of their time in negotiations with varying degrees of success. This course will help you develop the skills to increase the likelihood of success and enable you to leave the negotiation on a win/win basis, which is so essential for the establishment of long term relationships with clients.

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This course is designed for all Sales managers, sales representatives, marketing executives and managers or any sales-oriented individual who would like to improve their sales negotiation ability.

At the completion of this course, participants learning outcomes will be the ability to:

Plan and Set clear objectives for a negotiation
Plan strategy and determine environment
Identify and use tactics and counter tactics
Recognise the phases of negotiation
Settle issues and implement agreement

Duration 2 Day

Price $1050 (incl. GST)

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All IBI Students are regarded as undertaking their Course by Distance. However, Students may have the option of attending our Classroom Workshops. Workshops are moderated by IBI Training Consultants responsible for delivering and assessing skills and knowledge outcomes. Learning outcomes in a group classroom environment are potentially accelerated. IBI operates day and evening classes or accelerated learning camps run over the week-end. Assessments include multiple choice answers, open book short form questions and demonstration of skills. Please read Student Information Guide for information in regards to our Policies.